Our Commitment to Your Privacy

At NextOfKinConnect, we understand that your vault contains your most sensitive and important information. Our commitment to protecting your privacy is absolute. We've built our platform with privacy-by-design principles, ensuring that your end-of-life planning information remains secure and accessible only to those you trust.

Information We Collect

Information You Provide to Us

• Account information (name, email address, password)
• Vault contents you choose to store (medical records, emergency contacts, important documents, final wishes)
• Trusted contact information and access permissions
• Payment information for your vault (processed securely through our payment partners)
• Communications with our vault support team

Information We Collect Automatically

• Device information (IP address, browser type, operating system)
• Usage data (how you interact with our platform)
• Log data (access times, pages viewed, actions taken)
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Provide and maintain your secure NextOfKinConnect Vault
• Process your one-time vault payment ($99) and message vault add-on ($49)
• Enable you to store and share your vault contents securely with trusted contacts
• Verify death certificates and manage vault access during difficult times
• Communicate with you about your vault and our services
• Provide vault support and respond to your inquiries
• Improve our vault platform and develop new features
• Ensure the security and integrity of your vault
• Comply with legal obligations and protect your rights

Data Security & Encryption

We implement industry-leading security measures to protect your data:

• Two-level encrypted data protection for all vault contents
• 256-bit AES encryption for all data at rest and in transit
• Secure vault storage with no printing capabilities
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• Secure data centers with physical and digital safeguards
• Employee background checks and security training
• Death certificate verification system

Information Sharing

You control who sees your data. We only share your personal information in the following circumstances:

• With your explicit consent: When you choose to share specific vault contents with trusted contacts (up to 3 people)
• Upon death certificate verification: When verified family members need access to your vault
• Service providers: With trusted partners who help us operate our vault platform (all bound by strict confidentiality agreements)
• Legal requirements: When required by law, court order, or to protect rights and safety
• Business transfers: In the event of a merger or acquisition (with continued vault protections)

We never sell your personal data to third parties.

Your Privacy Rights

You have the right to:

• Access and review all personal data we have about you
• Correct or update your personal information
• Delete your account and associated data
• Export your data in a portable format
• Restrict or object to certain data processing
• Withdraw consent for data sharing at any time
• File a complaint with relevant data protection authorities

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we securely delete your personal data within 30 days, except for information we're required to retain for legal or regulatory purposes. Activity logs are retained for 2 years for security purposes.

Cookies and Tracking

We use cookies and similar technologies to improve your experience:

• Essential cookies: Required for basic platform functionality
• Performance cookies: Help us understand how you use our platform
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

International Data Transfers

Your data is primarily stored in secure data centers within the United States. If we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions.

Children's Privacy

NextOfKinConnect is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Your continued use of NextOfKinConnect after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: